As I alluded to in an earlier post with a similar title the experience here has turned from being quite manageable to being a real concern about organisational skills and communication.
I was considered Asymptomatic and needed to stay confined to my room for 24hrs from 12 noon on Tuesday. If all testing in that time was satisfactory the health team would allow me to leave my room again for exercise. I received two more visits from the nursing team during Tuesday afternoon and evening and all questions and testing had satisfactory answers and results.
This morning (Wednesday 24 March) I had another visit by the nursing team and again everything seemed satisfactory. The message or assurance from everyone that had spoken to me in the past 24hrs was that the health team would meet at lunchtime and would discuss my results and then advise me whether or not I was still Asymptomatic.
I think that it is important to point out that I also have not had any communication from anyone in the wellbeing team since the Monday morning call. I would have expected that while in room confinement I would have been flagged on the system as someone needing additional wellbeing, care and attention rather than no attention at all.
I waited for the call to come in at lunchtime and it did not. This raised my levels of anxiety because I was concerned about the health team’s assessment of me and also because I was missing the next scheduled exercise session, something that I have valued and utilized at every opportunity. I waited all afternoon and finally decided that I needed to ring the nursing team to find out what was happening. It was now 5.10pm and also the scheduled time for my final outside exercise session for the day. I rang and the nurse looked at the file and said that I was cleared to go outside. Why wasn’t I advised about this almost six hours earlier when it had been determined by the health team?
I organised myself for going outside but the guard at the door of the exercise yard said I was not allowed to go outside unless I had a nurse/guard with me? I explained what I had just been told by the nurse but he said I had to return to my room and sort it out with reception. I do not have concerns about how the guard handled the situation, however I was very embarrassed because other guest were watching and listening.
I rang reception and while on the phone to them a NZDF person knocked at the door and said it was now sorted. I managed to get about 20 minutes outside.
It’s fair to say that I am really disappointed and upset by this. To be put into room confinement and ultimately forgotten about is negligence to say the least and potentially a breach of contract that was entered into when entering MIQ. I have followed every requirement expected of me while in MIQ and followed every piece of advice and instruction.
I have made a MIQ complaint to MBIE about the Sudima…
My Fear Share 